Haven't experienced any bad customer service here so far. Setting up an account was easy. When I had questions they got answered and explained in detail.
The staff is very helpful and actually takes the time to get to know their account holders.
It's unfortunate that Kansas State does business with this bank. They'll charge you to cash their own check if you don't have an account with them. Only bank I have run into in Manhattan that does this. Local banking that is just nickel and diming for no reason. I would encourage everyone to head down to KS StateBank instead.
She's the rudest woman in this bank, disrespectful and garbage. I wounder why is she still working as a banker? She belongs to walmart, or and dollar general spots !!
This "LADY" called Shannon should be fired !!!
Racist workers who will treat you like trash! They will tell lies to you just so you do not pursue further options. They treat non Americans poorly and are not willing to help unless you demand to speak with a supervisor. They take advantage through misinformation and will get frustrated because of differences of opinion. I dont think they realize that the customer should be treated fairly. Unfortunately, my skin color is not the same as their ignorant tellers so they assume we are less intelligent and less knowledgeable about rules and laws regarding US banking. If you are a minority, I HIGHLY recommend finding another institution to bank with
Commerce Bank is a US Bank based in Manhattan, Kansas. Commerce Bank is located at 2740 Claflin Rd, Manhattan, KS 66502, USA.
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