I went here to try on a pair of Dr. Martens here because I didn't know what size I needed to get to order the pair from the Dr. Martens website. When I asked to try them on and that I wasn't sure if I was going to buy them in store because they did not have the ones I wanted and just wanted to try them on to see about size the girl who was helping me went to tell her manager. Then her manager, where I could clearly hear him, said "I don't care, "look" them up and tell her we don't have her size." So the girl comes back to me and tells me she has to look them up and see if they have my size. She proceeded to get on to the Journey's website "look" them up so I told her I would but the shoes there after a moment of her showing me the ones online I could order from in store because I really wanted a pair of Dr. Martens and didn't want the incorrect size. I could see the monitor of the computer and she didn't even see if the had my size, she just went straight to the back and got them. I was upset about this but I brushed it off. 140$ and a ride home later when I go to wear them for the day I find they are defective and so I had my mom go return them for me while I was baby sitting. When I went to give her the shoes and box I realized that the girl didn't give me a receipt, luckily my mom could get them exchanged but the manger was extremely rude to her and instead of just exchanging in store he order the shoes online and had them delivered to us which he said would be a day or two. It was four days until I got them just to get another pair of defective shoes, which this pair has even more defects! Will never go here again.
Journeys is a US Shoe Store based in Manhattan, Kansas. Journeys is located at 100 Manhattan Town Center, Manhattan, KS 66502, USA.
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