I wish there was an option to give Briggs zero stars. Yesterday I called in and made an appointment to get my key fob fixed. However, from the moment I got to Briggs, I was completely blown off and not listened to. They did not do anything to figure out what the problem was, nor did they do anything to try to fix the problem. I still can't believe what happened; it was surreal to go to a service department that had no interest in providing any type of service to me. I was considering buying a new car there, but now would rather drive to a dealership in Topeka than go back to Briggs. Based on my experience, I would recommend saving your time and finding somewhere else to get your car serviced.
We highly recommend Briggs in Manhattan we went and talked to Ben Fitzgerald and he did an excellent job on finding a perfect car for our family he took his time for us and the same day we left with a car we enjoy and love !!! Thank you so much
Just bought my first brand new car and the sales Ben Fitzgerald and the experience itself was nothing less than fantastic. I’ve bought my last two cars from Briggs here in Manhattan and I’ve went to all the other dealers in the area and I can honestly say the staff and prices are unmatched. Ben was able to work with me I thought I could only afford used but he got me everything I wanted and more in a brand new model a year newer and a trim level higher all within the same budget. Highly recommend
Seemed to take a long time, but when they explained why, it was understandable. They took good care of me and my car. Glad I went out there rather than somewhere else.
Have had two service interactions with this dealer and both have been poor. I believe they perform additional/unnecessary service to run up the bill, taking advantage of college students. First interaction, went in for oil change and they did rear brakes and it was $500. The second was to replace broken serpentine belt. They said it needed two pulleys and bill was $990. Spoke to my KC Infiniti dealer and they said this dealership has reputation for this type of thing. They hear about it often from parents of K-State students. Said it would be rare for two pulleys to go bad at same time. Feel taken advantage of. Would not recommend.
Briggs Nissan is a US Car Dealer based in Manhattan, Kansas. Briggs Nissan is located at 2500 Stagg Hill Rd, Manhattan, KS 66502, USA.
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